Here are some answers to your frequently asked questions. Need more info? Just Hola.


How do I apply strip lashes?
Please refer to our How to Apply Strip Lashes video.
How do I remove strip lashes?
Starting at the outer corner of the eye, gently peel off the strip lash. Remove the adhesive from band and place lashes back on tray for re-use.
Should I apply strip lashes before or after I put on my makeup?
Some women like to apply their full makeup with lashes as the finishing touch. Others prefer to apply most of their makeup, lashes, and then blend eyeliner to hide the lash band.
Do I need to apply mascara when using strip lashes?
Mascara is optional. If you have straight lashes, you can curl your lashes and apply a little mascara before applying strip lashes.
What are Killer Lashes made of?
The majority of Killer false strip lashes are made from 100% sterilized premium human hair. Some strip lashes may be made with synthetic fiber similar to human hair due to intricacy of particular styles.
Does Killer Lashes eyelash strips only come in one size?
Our eyelash strips come in one standard size as this allows you to custom trim them to fit your eyes.
Are strip lashes reusable?
Yes. If you look after your lashes correctly they can be warm up to 10 times.
Should I use a tweezers or my fingers to apply the lashes?
Everyone has their own preference. It’s always best to use the method that gives you the most control. Use whatever tool allows you to get the lashes as close to the lash line as possible. It might even help to try a combination of both! Try using tweezers to put the lash in place then using your fingers to position the lash perfectly or vice versa.
How do I clean my strip lashes so that I can reuse them?
Non-oily eye-makeup remover will clean them. You may need to use tweezers to remove the adhesive.
Why should I choose Killer
Our eyelashes are made using 100% sterilised premium human hair and cruelty-free synthetic blends. We have three collections which are; Flawless, Fierce and Fatal, ranging from gorgeously natural to seriously kickass – there’s a style to suit every mood and occasion.
I'm having trouble with the adhesive being so slippery. What am I doing wrong?
After you apply adhesive to lash, wait 30 seconds for it to become tacky. Application will be easier.
Can I wear strip lashes to bed?
You can, but it is not recommended. If you sleep on your side, your lashes may get bent or come off. It's always best to remove eye makeup and wash your face before you go to bed.
I've never worn lashes before. How long does it take to apply strip lashes?
Just a few minutes. However, it will take longer on your first few attempts. We suggest you practice first. Don't try just before you are getting ready for a special occasion, as you may get too frustrated.
Do your lashes contain latex?
No. The lashes themselves do not contain any latex. However, Killer Adhesive for Strip Lashes does contain latex.
What should I do if I have any eye irritation or redness of eye area while wearing false lashes?
You should remove the lashes. If irritation persists, consult your physician.
Why is it that the same style of lashes I buy sometimes vary?
The lashes are handmade, so you may sometimes find slight variations.
Do you have a program for makeup artists?
Yes we offer a professional membership please refer to our Professional Membership section.
What am I doing wrong if I can't get my strip lashes lined up right?
You may want to apply your eyeliner first along your lashline so that you have a visual line to follow. In addition, eyeliner can be added afterwards, so everything is more 'blended'. When applying Killer Adhesive to strip lashes, be sure to wait 30 seconds for it to become tacky. If you don't, it may be too slippery, making it difficult to get the right placement of lashes. For info on how to apply your strip lashes please refer to our How to Apply Strip Lashes video.
Can I wear false lashes if I wear contacts?
When will I receive my order?
We aim to have your products delivered within the timeframe stated for the selected shipping option. .For full details see our terms and conditions on delivery click here.
How do I cancel my order?
If you would like to cancel your order please email as soon as possible. We cannot guarantee that we will be able to cancel your order once it has been submitted.
How long does it take for a refund to appear in my account?
This is dependent on how long your bank takes to process a refund; however we do suggest that you allow at least 7 to 10 working days for your refund to appear in your account.
How do I return my goods?
For full details please refer to our Returns Policy.
Are credit card transactions on your website safe and secure?
Yes all transactions are completely secure.
I have forgotten my password - how can I log in to my account?
To retrieve your password, first click the 'Login' link in the top right hand side of the site. You will be brought through to the login page and asked to input your e-mail address and password. Click the 'Forgot your password?' You will be brought through to the Forgot Password page. Simply enter your email address and click the 'Email Me' button to have your password emailed to you.
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I’m a blogger, how do I get in touch with Killer Lashes?
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I would like to stock Killer Lashes who do I contact?
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